Management by exception is controlling performance in key result areas.
False; controlling performance in key result areas is critical point control.
Control by action involves reporting of exceptional deviation between actual performance and standard performance to top management.
False; management by exception involves such reporting.
Controlling helps in achieving organisational objectives.
True; by suggesting corrective action, if required.
This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling nothing.
(c) Management by exception
In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is